2 Allow mistakes

When people are afraid to make mistakes , they are less inclined to step out of their comfort zone . People that don ’ t stretch themselves are less likely to innovate . Creating a culture that doesn ’ t penalise mistakes will promote initiative and give people the confidence to be creative . This does not mean that you should encourage carelessness .

Mistakes will occur from time to time , especially when people are trying to find new and novel ways to solve problems . When this happens , focus on the process that led to the mistake rather than pointing a finger of blame at someone . When errors do occur , the objective should be to learn from the experience and do things a little better the next time around .