in its success . “ A lot of things we are doing are based on analytics , using big data to understand how we should address our customers and how we should position ourself in our markets .”
Hoist Finance uses technology to collect and examine vast amounts of data about its customers , ultimately meaning that it knows how to increase the chances that they pay back their debts . Hoist Finance advocates the benefits of amicable settlements which allow customers to take control of their own situation , and to take the leap from debt trap to re-established creditworthiness .
The quantity of data is dealt with by two data centres that Wallin set up while streamlining the IT infrastructure , one in Germany and one in the UK . He adds : “ We also set up centralised contracts with selected providers of infrastructure , because otherwise we would be facing a problem with lots of different companies providing services to us . The changes mean we can actually close down and fire up a new office with very , very little notice , and quickly scale while keeping profitability intact .”
Hoist Finance holds sensitive financial information for millions
56 April 2016