CADENT GAS
says . “ Those areas of the business are very keen to standardise the way they operate and their back-office processes around the technology . This is driving standardisation of the business processes and is shifting the way we operate , our attitude and our mindset .”
Simultaneously , Cadent has also highlighted the core areas which differentiate the business , such as its field technology , its customer experience , and its Critical National Infrastructure , and is ramping up technological investment in these areas .
Such investments have seen Cadent explore the use of modern innovations such as virtual reality , mixed reality , sensor technology and the Internet of Things , to add value to the organisation .
“ If we didn ’ t take a look at these technologies which offer flexibility , agility , and scalability , then we ’ d be left behind ,” says Houlton . “ These technologies are key to help us achieve our strategy , but they will also ensure that Cadent pushes to
the top-of-the-pack . We are a new organisation , we want to do things differently . We ’ ve got a massive focus on efficiency and these technologies in the marketplace allow us to achieve that by reducing costs and reducing waste .
“ We ’ ve tried to create a culture that showcases how technology can make us fast-paced and agile ,” he continues . “ It doesn ’ t always have to be a multi-year , or multi-million-pound technology to deliver a quality service . We can
96 April 2018