NETCOM GROUP / COMDATA : 12 YEARS OF INNOVATIVE COLLABORATION
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: NetCom Group and Comdata Report
Founded in 2006 by a group of engineers with specialties in the telecommunications and ICT sectors , NetCom Group over the last 15 years has grown significantly . Reaching international levels by having an innovative impact through its research and development ( R & D ) of automation systems .
Speaking with Founder and CEO of NetCom Group , Domenico Lanzo explains that “ NetCom Group has always had the vocation for applied engineering , and in particular , automation systems . Our strong presence in strategic markets has called for a complete offer that included the improvement of remote technical support to our Customers . The acquisition of Core Informatica completed our previous Offer by providing technical support .”
Explaining that NetCom Group is a service and product company , Lanzo says : “ we design and develop solutions for the players in the engineering and ICT fields , where embedded software is written to digitally control automation systems .”
NetCom Group ’ s Partnership with Comdata
Beginning their collaborative relationship in 2009 , Lanzo reflects that “ the historical presence of Core Informatica among the major suppliers of Comdata gives us the honor of considering ourselves a partner rather than a supplier . Our knowledge of the needs of Comdata , during all these years , has made it possible to build , through loyalty policies , our work group which , due to their speed of response to requests , is able to offer quick access to instant technical support .”
Over the years Core Informatica and Comdata ’ s collaborative partnership has gone from strength to strength . “ From the remote and on-site helpdesk services provided from 14 offices , it has now moved on to managing 25 offices in 2020 . NetCom Group helps Comdata in managing not only workstations and user services , but also provides support in managing new orders , selling ICT devices , provisioning of licenses , as well as in Data Loss Prevention and Virtual Patching .”
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