Business Chief Europe Magazine April 2021 | Page 421

MARSH FRANCE
paradigms . Marsh France ’ s staff were already well versed in remote working methods , meaning the general shift was weathered with poise . However , this is not to say that the totality of the change wasn ’ t challenging : “ Moving to a new operating model , where we previously had only an average of 10 to 20 % of our people working remotely to close to 100 %, was a significant challenge . Nevertheless , it only took us about one week to reach the optimal level of performance for all our employees ,” says Alzouniès . This impressive achievement is made even more resounding by the concurrent finalisation of Marsh ’ s integration with

“ WeProov is one of our key partners and working with a fintech has actually enriched

Marsh by providing added value and agility ”

JULIEN ALZOUNIÈS CHIEF OPERATING OFFICER
MARSH FRANCE
British multinational insurer Jardine Lloyd Thompson ( JLT ), which formed a significant logistical obstacle in terms of HR and client data migration .
For Alzouniès , remote working is just one component of a larger consideration : the digitalisation of processes , data and document exchanges . “ The need has only been accelerated by the pandemic situation and it ’ s going to become even more important in the future .” Having met this internal transformation with
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