DEVOTEAM
Devoteam
at a glance
and accelerate digital journeys , while empowering the people within them to work collaboratively with the agility to drive innovation and deliver better change .”
Devoteam has created five “ new reality ” priorities that every firm should consider accelerating now . “ We looked at our offerings and identified priorities for business continuity and more rapid adoption of digital tech and ways of working . Despite the challenges of the last year , organisations that adopt these priorities will come out stronger , more powerful and with a more people centric business model . This delivers resilience and deeper engagement with customers , staff and partners .” he said .
Looking ahead to how the pandemic will shape working practices , Andrews predicts a more ‘ phygital world ’ - a hybrid mix of physical and digital .
“ People want positive experiences regardless of channel . All organisations must consider how they deliver seamless and remarkable omnichannel experiences in both the physical and digital worlds ”.
DEFINING BUSINESS PRIORITIES
Andrews highlighted some of the areas that Devoteam believes should be high on the agenda for organisations looking to build in resilience and improve their ability to gain actionable insights .
“ One of the key things we ' re prompting clients to think about is the increased importance of cybersecurity , particularly as people are not in their offices with the comfort of closed networks . We ' re now accessing information through multiple devices in multiple locations , across many different types of networks ”.
“ Organisations need to consider how they balance risk with giving access to their
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