Business Chief Europe Magazine August 2014 | Page 77

Mobily
Technology
centre or be it the partner or in customer care .
“ We came with a very strong customer-centric approach and in a very short space of time had sold one million lines and quickly tapped the market to reach our 40 percent share .”
Delivering first class customer experience is a huge priority and Mobily takes a fourpronged approach to ensure they get it right , the main elements of which are : empowerment , communication , personalisation and making sure the customers get a wow factor .
Acquisition made In March 2008 , Mobily was granted approval by the Communication and Information Technology Commission ( CITC ) to acquire Bayanat al-Oula , a licensed Data Service

Mobily products supplier profile Edarat group

Industry : Technology Consultants
Services : System Design and Integration , Project Management , Testing and Commissioning , Maintenance and Support in Data center facility
Management : Mr . Erick Baduy Tel : + 966 11 205 78 37 / + 966 11 205 78 38 Fax : + 966 11 205 78 07 Email : info @ edaratgroup . com Website : www . edaratgroup . com www . mobily . com . sa 77