Business Chief Europe Magazine August 2020 | Page 27

When it comes to innovation and technology implementations within automation , Duddridge sees the biggest benefit that has evolved being “ collaboration of intra technology companies . Think about anyone in the market that is perceived as market leaders , these leaders have acquired RPA skills within their business because automation is a key component of their platform . But what we ’ ve seen is that with our open and free community of technology partners we haven ’ t had to roll out 50 different proprietary bits of technology because we can leverage our relationship with partners such as Microsoft , Service Now , SAP and Salesforce , which are open to work within a collaborative ecosystem to deliver really transformational customer outcomes .” Duddridge adds that “ while perhaps with technological advancements within the automation industry cloud technology has been a key player for us , allowing us to stand up our infrastructure within AWS or Microsoft Azure in seconds , and while the advent

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