for ledging and master data ; systems of enablement to make service delivery easier for employees in-store ; systems of engagement that build communication with customers , users and suppliers ; systems of orchestration to unify each of the systems ; and systems of insight that can curate and analyse our data and feed it back to the business to improve decision making ,” Miller explains . “ The key components of the architecture are the ERP , digital sales platform , the ePOS , the omnichannel autofulfiment system , the business intelligence ( BI ) platform , and the artificial intelligence ( AI ) platform , along with secondary systems such as product lifecycle management , the loyalty management system , and the warehouse management system .”

After consolidating these factors , Sonae Fashion developed a roadmap for its transformation beginning with a starting point for change : overhauling its ERP systems , and moving from six separate ERP platforms to one . Each factor mentioned here , Miller says , ties into ERP , and building a new , bespoke ERP platform presented both an enormous challenge and opportunity

EXECUTIVE PROFILE :

Title : Chief Digital and Information Officer Company : Sonae Fashion Industry : Retail

During 20 years , Nuno put together a pretty unique set of experiences , from IT / IS and Management consulting to top-level management , from brick-andmortar retail to electronic commerce , from start-ups to large companies , from local approaches to global initiatives , from supply procurement to business and marketing strategies .

Very adaptable to new challenges and different companies , from fast-growing start-ups to large corporations . He has been helping companies to grow and get stronger , in the last 12 years performing toplevel management positions .

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