HENKEL ADHESIVES
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of the global COVID-19 pandemic . For businesses in every sector , the impact has been enormous , forcing a shift in both how existing operations are carried out and , in a broader context , in the implementation of new technology . Naturally , Henkel prioritised the safety and wellbeing of its employees while ensuring it could continue to operate and supply its customers .
“ The biggest change , like everyone else , was in facilitating a remote working environment ,” says Miesen . “ I think , collectively , we are all very proud of Henkel ’ s response to the crisis , particularly across such a broad
“ Data is power and to have that database in place will enable the next step ”
— Dr Nick Miesen , Head of Digital Operations , Henkel Adhesive Technologies and diverse business . It ’ s definitely brought several new technologies into the picture too , as well as refocused everyone ’ s views on using technology . For example , things like augmented reality innovations have come into focus with us deciding to use Microsoft ’ s HoloLens system , which will facilitate remote workshops , remote audits and more . More broadly , I think this will change some of the more conservative thinking around technology and business .”
AUGUST 2020