Hicham Nehme , A . Head of Supply Chain at Vodafone Qatar , on mitigating supply chain risk under COVID-19
Hicham Nehme , A . Head of Supply Chain at Vodafone Qatar , on mitigating supply chain risk under COVID-19
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Hicham Nehme , A , Head of Supply Chain , explains that the Vodafone supply chain has been very much proactive rather than reactive , beginning a process of stringent crisis planning as early as December . First , the company identified four pillars for supply chain management ( SCM ) resilience : employees , customers , suppliers , and emergency planning . “ After identifying these ,” says Nehme , “ we had a much greater understanding of how to manage the crisis .”
This process involved recognising the difficulties that employees may be experiencing in adapting to work from home ; ensuring customers are getting the best possible service now that telecommunications are so essential to daily life ; understanding its supplier profiles so that it is prepared for potential problems with sourcing and , finally , building a complete end-to-end strategy based on these points . The latter would enable
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