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In essence , the digital transformation of a finance department ’ s more mechanical functions will create a world where the lines between the finance discipline and other business functions like leadership , supply chain and HR are increasingly blurred . This interdisciplinary world will require a shift in both attitude and training focus for these departments , but has the potential to promote agility and cross-company communication . “ With operations automated , finance will double down on business insights and service ,” predicts Deloitte . “ Whether Finance continues to direct the resources currently under its control will be dependent on its ability to add value . That will require quality insights and exceptional customer service . Some finance organisations will evolve into full-fledged business service centers .” businesschief . eu