ARVATO SCM GROUP
Achim Berg , CEO of arvato AG and member of the Bertelsmann Executive Board
“ Our clients enjoy working with us because we deliver results in a way that makes them more successful .”
– Philipp Klappe , Executive Vice President
For over 50 years , many of the world ’ s most respected companies and innovative public sector organisations have benefited from working with arvato for their BPO needs . Over the course of its varied history , the company has become a trusted partner to many companies , offering a comprehensive and all-inclusive portfolio of services . From financial solutions , customer relationship management , digital marketing , Print and IT solutions to Supply Chain Management , arvato delivers an end-to-end roster of innovative , individual solutions that help its clients achieve their objectives .
“ Our clients enjoy working with us because we deliver results in a way that makes them more successful . We operate as an extension of their organisation - driving towards their objectives and respecting their culture . They trust our collaborative , flexible and long-term approach to partnership . As a result , our international client relationships last 10 years on average ,” says Executive Vice President , Philipp Klapper . arvato SCM began life as a service provider working solely in the publishing industry . After managing the distribution of books for a number of clients and , in time , the company developed to other industries like automotive and expanded the service portfolio . It all started offering integrated services adding marketing procurement and developing into corporate information management , IT
50 January 2015