TECHNOLOGY

“ We chose Yammer because it is Software-as-a-service ( SaaS ) hosted in Microsoft cloud , it has mobile applications meaning anyone can access it anywhere . It provides us 24 / 7 access and everybody now has an email address .”

Feedback has so far been extremely positive , and 3,800 staff are currently using the portal , with individual restaurants able to set up their own groups and drive localised discussions . Team member rotas and training videos , played through Hut TV , along with emergency IT support are other helpful tools .

“ It ’ s a great way of getting feedback from our restaurants , in fact our CEO has appeared several times on there , posting ‘ ask me anything , and I will answer it ’,” Frimley adds . “ Menu discussions also take place , app discussions take place , and customer feedback can be posted on there too , helping us to recognise the great work carried out by individual restaurants .”

Team members can also enjoy content generated by The School of Life , its behavioural learning which is using external expertise to deliver behavioural and personal development to all our team members for free on top of their traditional training . It ’ s blended whole person development and the tech of Yammer has allowed it to be delivered , but also accessed wherever and whenever team members want it .

Pizza Hut Restaurants UK ’ s Chief People and Marketing Officer Kathryn Austin recently won HR Director of the Year award at the HR Excellence awards . Her adoption and implementation of Yammer was praised by award organisers .

This open communications underpins the behavioural culture of the organisation , through the best of me and best of us approach as well as assists the technology journey . Supplementing the additional organisational benefits of the

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