Business Chief Europe Magazine December 2016 | Page 70

PIZZA HUT RESTAURANTS UK
Hutters network is a new workforce management system , implemented by Verteda . This has enabled Restaurant managers a greater degree of accuracy and control over labour planning and deployment , as restaurants can forecast how many employees will be needed for any given shift at any given restaurant . With accurate labour forecasting , based on activity and sales data , you can build efficiency , grow revenue and positively impact the restaurant ’ s bottom line . “ Without this you are in danger of impacting the ability to properly serve customers which , if we ’ re going to be the best place to eat , we have to get right ,” Frimley adds .
Backstage Behind the scenes , several key partnerships have transformed vital IT processes , from enterprise resource planning through to 24-hour IT support services .
A key task for Frimley when joining in 2013 was to review upgrades to Pizza Hut Restaurants ’ ERP software , which back then comprised JD
70 December 2016