Emeldi Commerce ® Omni-channel CRM – a CSP digital transformation key enabler
Emeldi Commerce ® Omni-channel CRM – a CSP digital transformation key enabler
Emeldi provides a state-of-the art suite of Business Support Systems that offer Communications Service Providers ( CSPs ) the ability to monetize new services , implement new business models and differentiate content ; delivering a seamless customer experience across all sales and care channels .
We have a proven track record of delivering and supporting E-commerce , Order Management , CPQ , Enterprise Product Catalogue and Omni-channel CRM – all delivered within a modern microservices architecture .
This enables CSPs to deliver innovative products and services at lower cost and in less time , with reliability and ease . The platform ’ s overall cost of ownership is highly competitive vis a vis our competitors and the investment is future-proofed by the architectural design which is “ 5G -Ready ”.
Emeldi Commerce ® Omni-channel CRM was recently implemented at O2 Czech Republic , providing them with an omni-channel solution across all sales channels and customer facing touch points , fully-integrated with their OSS systems .
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