Business Chief Europe Magazine December 2020 | Page 40

HUMAN CAPITAL

Business Chief EMEA discusses the rise of human and AI collaboration in HR operations with Ray Joyce and Steve Gill HR Services at EY

40

IIn the last decade , the rise of artificial intelligence ( AI ) has been exponential . By the end of 2020 , the AI industry is expected to have a total revenue of US $ 156.5bn , with 80 % of emerging technologies having AI foundations as we enter into 2021 . While the International Data Corporation ( IDC ) expects investment in AI to be impacted by the outbreak of COVID-19 , the corporation still predicts that the worldwide revenue will surpass US $ 300bn by 2024 , with a compound annual growth rate ( CAGR ) of 17.1 %.

With this in mind , Business Chief spoke to Ray Joyce , Global Talent Predictive AI Lead , HR Services and Steve Gill , Global Talent AI Lead , HR Services at EY to discuss the rise of human and AI collaboration in HR operations .
Working in the industry , Joyce identifies two major trends that are currently occurring in the industry , “ I think one major trend that is being shown at the present time is to provide HR and , in turn , organisations with greater insight to their data .” He highlights that harnessing machine
DECEMBER 2020