with G4S as an in-house supplier . Each local country operation demands a high touch and responsive distribution service , and frankly , the demands are often unreasonable but this is driven by the needs of our customers . Whilst IBG was renowned for the quality of its products , it simply could not compete on service with strong local distributors ( 200 suppliers in Europe alone ). This truly had become an existential threat to IBG and so the opportunity for the procurement team to help IBG pivot it ’ s business model and to focus on its core strengths was timely .
G4S , like many companies , over time can find itself becoming overly reliant on and beholden to suppliers where the knowledge sits firmly with the supplier base . It can be a real struggle to get hold of robust management information , performance KPIs , accurate stock liabilities , and in the case of work-wear a clear understanding of the specifications and cost per wearer . Past attempts made by local business units had limited success . This presented a great opportunity for the Group Procurement team to showcase its ability to re-imagine the way the business thought about work-wear .
MONTH 2021