DIGITAL TRANSFORMATION IN THE HOUSING SECTOR
NOTTING HILL GENESIS
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“Technology creation has become more affordable in the last five or six years . It ’ s within the realms of any organisation to create its own software ”
— Rajiv Peter , Director of Digital Technology , Notting Hill Genesis a digital culture at an organisation that has been established for over 60 years . “ The core component of what we call digital is not tied to any sector . These are portable skills , and these are portable technologies .”
“ What has really changed is that we ’ ve moved from a system where external companies create software and we take it on to being more platform-based . Bespoke technology creation has become more affordable in the last five or six years . I think it is within the realms of any organisation to create its own software .”
DIGITAL TRANSFORMATION IN THE HOUSING SECTOR
The advantage of this is being able to offer a more streamlined total experience for colleagues and customers . “ In the past the problem was that you usually had one software company delivering everything , and they ’ re good at one or two things but at most of them they ’ re just ‘ okay ’. What we are moving towards is being able to pick and choose what you want , and then bring it all together with our own software . If you look at Amazon ’ s
FEBRUARY 2021