AN EXCITING FUTURE
in , where needed , if there was a staff shortage in critical services .
“ This was one of the things that completely changed the minds of people in terms of what the possibilities are . Because we couldn ’ t work from offices all the paper-based systems presented a challenge , for instance invoices that would have previously been printed . Some of the manual systems we automated very quickly and were able to digitally track colleague workloads , for example in HR , to make sure that it was streamlined and evenly distributed . All these things were implemented very quickly ; people were very keen to use the technology .”
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AN EXCITING FUTURE
Rajiv believes that we are entering the most exciting period since the internet was developed . “ A huge shift is going to happen , and COVID is definitely a factor in this ,” he says .
“ One of the biggest things is probably 5G , and it will probably take about five years to roll out because it requires a lot more infrastructure than 4G , just because of the frequency bands it covers . This will be an enabler
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