2019 Year founded
Revenue in US dollars ( Globally )
Number of employees
Technology services
Future Disrupted :
2021 technology trends
Key trends
Create efficiencies and optimize IT for better business outcomes
4 for 2021
1 |
Cloud-based , on-demand platforms supporting remote working & client demand will need to be deployed – fast |
2 |
Increasing need for automation , process integration and optimization due to resource gaps |
Cloud adoption has increased significantly since the pandemic started … and it won ’ t stop
Some 91.6 % of organizations say cloud-based IT is one of the top five most important technologies for enabling a digital strategy .*
Steps to take in 2021
As organizations increasingly rely on cloud-based platforms and other advanced technologies , augmented reality , AI and 5G will also become more viable propositions .
Collaborate with service providers to reimagine what cloud-enabled digital transformation now really means .
Compensate for a lack of human resources and specialist skills , reduce cost and improve the availability and overall quality of service delivery … and , most importantly , security
Steps to take in 2021
Skills shortages persist :
43.0 % of organizations say they do not have adequate resources / skills in-house to cope with the number of security threats .*
Smart-source , don ’ t outsource
Work with a trusted partner , rather than a transactional supplier . Among other initiatives , a seasoned services provider will help you harness the power of automation , reduce the amount of time spent on everyday tasks , and increase operational and cost efficiencies across your secure IT estate .
3 |
Surge in virtual , remote services and digital reality |
4 |
Ongoing performance management of infrastructure to meet customers ’ expectations , will become critical |
|
Businesses will need to establish and entrench new ways to operate efficiently and effectively now that clients are looking to do everything virtually and workforces are predominantly virtual
Steps to take in 2021
|
Steps to take in 2021 |
AI and ML tools and resources are becoming less expensive , and more available to businesses around the globe . |
Engage with service providers who offer deeper insights for clients through their own platforms , with AI and ML tools embedded .
Through highly personalized dashboards , you ’ ll be able to better spot connections and insights normally missed by manual human analysis .
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Areas of particular concern will include cloud security and governance – given the way in which the pandemic has changed our traditional notion of how we address security . Application modernization and ‘ going serverless ’ will usher in new application security considerations . |
Prepare to deal with the additional complexity associated with distributed applications and data through cloud-delivered security and threat detection .
Find ways to gain increased visibility of service performance and ensure compliance with service level requirements .
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295 |
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* NTT Risk : Value research 2019 |
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2019 Year founded
$ 11bn
Revenue in US dollars ( Globally )
40,000
Number of employees
evolve . “ We ’ re using more of our own IP around managed services such as hybrid cloud and managed security solutions . It ’ s more service driven than it was in the past , with us providing consultancy around innovations and transformation , but always in line with our technology partner landscape .” Grunwitz says the company sees itself as an integrator , combining its own IP with market-leading technologies . “ NTT Ltd . faces the same challenges as our clients . I want to see NTT Ltd . become
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