Business Chief Europe Magazine February 2021 | Page 344

HOW DOKA TRANSFORMED ITS PROCUREMENT OPERATIONS
DOKA GROUP
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“ One of the biggest challenges , I believe , is the change from being in personal contact with our customers , partners , and supply partners to digital ones ”

— Thomas Zsulits , Director Global Procurement , Doka
HOW DOKA TRANSFORMED ITS PROCUREMENT OPERATIONS
Doka is operating globally . It formed a global organisation three years ago and have just undertaken another step to become a more effective and modern organisation .
Mirko Loos , Head of Material Group Management at Doka , explains that “ before Thomas started at Doka three years ago , purchasing departments had only been existent in larger countries or countries with a production operation , like Austria , Slovakia and Germany . Their main focus was on material disposition for production . Global agreements had been existent , but sourcing was mostly done locally or regionally , at max .
“ A new procurement structure was introduced in 2018 , and it was meant to secure an effective material disposition on the one side , responsible for managing the P2P process and providing support to local stakeholders on day-to-day operational issues . On the other side , a separate team was formed focusing on strategic work which otherwise would remain undone , like developing effective sourcing strategies , or delivering other typical
FEBRUARY 2021