Business Chief Europe Magazine February 2021 | Page 349

“ The construction industry continues to grow worldwide , so the future will be very positive for Doka ”

— Thomas Zsulits , Director Global Procurement , Doka
and we are grateful for the support of our partners .”
When it comes to effectively implementing a strategy like this , Zsulits highlights the importance of having the right culture in an organisation . “ It ’ s very important . In fact , it has been a major success factor for us . With our new structure , employees have to be proactive and understand our customers ’ needs . At the same time , they have to lead our customers to get the best results in the interest of Doka . They have to be interested in the numbers they see as well as to be able to adapt to the variable requirements of our fast-evolving markets ,
349 DOKA ’ S PARTNERSHIP WITH AMERICAN EXPRESS
American Express is our incumbent credit card provider in the US . In 2019 , we conducted an assessment for a global credit card solution in support of our Global Travel concept . What we found was that American Express offer a truly global credit card solution . Other competitors are strong in certain regions , but American Express had the largest geographical reach .
We ’ re seeing benefits in strengthening our partnership with American
Express as Doka is operating in 60 different countries around the globe . We are currently thinking of a hybrid solution with a different partner for ‘ walking cards ’, but overall , I would say it ’ s a partnership for us that we see potential in , and we ’ re very much looking forward to continuing those conversations .
Mirko Loos , Head of Material Group Management at Doka
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