DOKA GROUP
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“ Globalisation is for us to have / run most important processes globally but be very flexible with our local ones ”
— Thomas Zsulits , Director Global Procurement , Doka
To overcome these challenges Zsulits continues to explain that to address the lack of personal contact , Doka increased the frequency of communication with its partners , customers and employees . “ We try to understand the situation they are in . In the past , discussions were more around technical topics – how are we solving this topic ? How can we provide / improve this service ? – and now it is more about circumstances , financial balance , and support . It ’ s important to understand their fears because nobody knows what to do in this situation right now ; we are all experiencing this for the first time . So if you know their fears and the situation they are in , you are then able to find a common way to help each other . So together we are trying to establish this new way of partnering , which I believe – looking to the future – will create a new way of cooperation when it comes to risk management .”
Further reflecting on the future for Doka and the construction industry ,
FEBRUARY 2021