Business Chief Europe Magazine January 2017 | Page 21

THE UPTIME UPLIFTER are saying here with our partners in Microsoft that we will do better .”
More than 24,000 thyssenkrupp engineers will be equipped with HoloLens , a mixed reality device that will allow them to visualise and identify problems with elevators ahead of a job and have remote , hands-free access to technical support when on site . Given that a headset retails to American and Canadian consumers for $ 3,000 dollars , this is no small investment being made , although training 24,000 engineers will not be as daunting a task as some might think . A quick demonstration later , and even the less-technologically gifted attendees were online ordering spare parts from Germany via a few virtual nudges and points .
Mixed reality , one result Although a German company , thyssenkrupp ’ s elevators are sourced
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