EMC
process , cultural change . To compete and survive , customer organisations need to modernise and transform , but adopting new technologies and ways of working can prove difficult .
“ In this I mean that the IT organization itself needs to modernize , so we are going to have to get skilled up and used to new technologies that we are going to have to become very literate on such as new programing language , and DevOps operational models .
It ’ s about adopting a new way of working and a new cultural process and for me that ’ s one of the hardest things to do ,” O ’ Regan continues .
“ The impact of transformation to the end user , is really everything . The end user is looking for a Data driven , real time , and personalized 1:1 relationship experience from IT , and IT traditionally can ’ t do that today , so all of these disruptive technologies and architectures and Cloudification are part of the transformation toolset if you will . So this is a very big aspirational goal and the aspiration is very clear with the customer and the end user , and if we don ’ t achieve it , they ’ ll simply go somewhere else to achieve it ”.
66 January 2017