TECHNOLOGY Most recently however , Universidad Europea has witnessed how the implementation of big data has created significant opportunities . The launch of its Business Intelligence ( BI ) Competency Centre , alongside IBM Cognos and Informatica ETL has seen the business gain a greater understanding of the large volumes of data under its portfolio . The use of automation is now another tool the team is keen to explore , where adopting technology based on Salesforce and 8x8 Call Center has enabled the organisation to look at further ways of transforming the student lifecycle .
“ With big data , it ' s a full transformation . Before undertaking this project , there was one key question that was put on the table – ‘ how many people nowadays are enrolled at our university ? Marketing has one answer , sales has another and IT another , all of which are not the same . Big data has been a revolutionary approach , successfully led by the IT department ,” notes Milner Resel .
However , limited resources within the education sector remain a global issue . To bolster its resiliency and drive quality results , the organisation has utilised audio-visual technologies to promote collaboration . Implementing Lifesize to encourage the sharing of ideas , it is now Universidad Europea ’ s main tool for videoconferencing ,
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