EDWARDIAN HOTELS LONDON
86 operations at Hyatt Hotels until 1997 . Mrini subsequently joined Edwardian and became the Director of Customer Services , before transitioning to the position of Director of Information Systems until he moved into his current role at the beginning of 2012 . Such experience of working in a number of different departments in a hotel setting has enabled Mrini to gain a working understanding of how each area operates and he can draw on his experience to achieve success .
“ Since 1997 , I haven ’ t stopped developing technology . When I joined as a customer services manager , I automated that particular department ,” explains Mrini . “ While still being customer services manager , and with the help and encouragement of Iype Abraham who was at the time the head of IT , I joined other departments to look at what they do and how they do it . From the finance side , month-end reports used to take someone three days to compile . However , from working with
JANUARY 2019