G4S

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— Robert Copeland Group Procurement Director G4S

commercial acumen , but to secure the trust of the business to implement ideas ,” says Copeland . “ To highlight the scale of the supply chain , 25 % of G4S revenues are spent with its suppliers and subcontractors . Supplier performance does impact customer experience and any supplier shortfall would ultimately be a G4S failure in the eyes of the customer . Businesses are looking to drive change , but they often don ’ t know the best way so it ’ s a fantastic opportunity for procurement to take leadership in the space ,” he explains . “ The key to embracing change management is to recruit the right people with the correct skill sets . It ’ s the ability to influence change that really sets us apart . It ’ s vital that our procurement team is agile , curious and mentally prepared for change because if we aren ’ t , we ’ ll have put ourselves at a huge disadvantage .”

With companies beginning to accelerate the digitisation of their business plans , technology is becoming an increasingly prominent component to successful operation .

JANUARY 2020