Digital upskilling is an organisational imperative helping to improve retention , boost employee experience and drive business growth – here ’ s how to do it right
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PEOPLE | UPSKILLING
lture of learning
Digital upskilling is an organisational imperative helping to improve retention , boost employee experience and drive business growth – here ’ s how to do it right
WRITTEN BY : KATE BIRCH
The digital skills gap is growing . A recent study by McKinsey revealed that 87 % of executives say they are already facing massive skills gaps , a trend expected to continue growing over the next few years . And according to a PwC report , experts predict that half of all employees will need to be completely reskilled by 2025 .
Not only has the fast pace of technological advancement and digital transformation significantly and rapidly changed the skills employees need to do their day job , but the evolution of new ways of working and transformation calls for the development of new strategic skills .
“ The transition to hybrid working , and the increased acceleration of transformation efforts we saw during the pandemic have made the need to upskill even more vital to businesses ’ survival ,” says Suneet Dua , Products & Technology Chief Growth Officer at PwC . “ The ability to navigate and solve today ’ s complex problems requires a different set of skills and not enough employees have them .”
Suneet argues that it is the job of business leaders to equip the workforce with the skills needed to take business where it needs to go , but believes businesses also have a bigger responsibility to their employees – to ensure they are preparing them for what their jobs will look like in the future .
He says upskilling should be considered table-stakes today , a must-have employee benefit to help improve retention and employee experience and contribute to business growth . businesschief . com 41