HEALTHCARE to think ‘ how can this process be improved ?’ Eventually I applied for a job with the government where I could make a difference .”

The Ministry of Health ’ s outdated information systems proved an uphill battle to change for Lev-Ami . Israel ’ s Ministry of Health involves around 100 business units , each with different processes and information systems . When Lev-Ami joined the ministry , almost all of those units came to her , demanding their work processes be supported by adequate information systems .

“ It ’ s hard to believe that in the year 2016 , we still have core processes managed manually . For example , the ministry ’ s inspectors – monitoring restaurants , schools ,

swimming pools , and so on for sanitation quality – use a pencil and notebook for their work .” While she was up to the challenge , managing 300 different projects needing to be planned and implemented simultaneously was daunting .

“ The necessity for revolutionising IT was clear , but moving forward quickly in a government setting is sometimes viewed as an oxymoron : government processes require long tenders and overcoming many bureaucratic obstacles . It can be very discouraging , and explains why a lot of younger and more technologically-minded people don ’ t necessarily want to work for the government . You need a lot of optimism and to believe

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