Used by four of the ‘ Magic Circle ’ law businesses and 60 % of the top 200 law firms , Moneypenny ’ s services reach a huge portfolio of customers . The outsourcing firm enables constant communication for its clients , depending on their needs . “ We ’ ve got a wide range of products and services for businesses of all sizes , from the one-man band who needs us a couple of times a week , to a fully outsourced switchboard ,” explains Joanna Swash , Global CEO of Moneypenny . “ No matter who they are or what their business sector is , we ’ re taking calls or chats for them . The way that we ’ re a bit different is that we give businesses a person they know and trust , so it ’ s not a call centre model . We offer dedicated receptionists and dedicated PAs , because the relationships that you ’ ve got between businesses and their outsource partners are just so important .”