Manu Gopinath , Chief Operating Officer at UST , on building success based on core values of humility , humanity , and integrity
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Manu Gopinath , Chief Operating Officer at UST , on building success based on core values of humility , humanity , and integrity
Rewind to 1999 and picture the scene . Manu Gopinath meets with the founders of a startup company called UST that dreams of becoming one of the world ' s most prominent and best IT organisations . Many thought this vision was ludicrous , but not Manu . He bought into the journey and became one of the believers . More than two decades later , Manu is still there , but instead of working with 20 others , he is now overseeing over 30,000 associates as the Chief Operating Officer . As for UST , it is now well over a billion-dollar revenue company certified as a Top Employer of the Year in North America , APAC , the UK & Spain . Manu has played a pivotal role in that meteoric rise .
" We ' ve had an amazing run over the last 22 years ," recalls Manu . " UST was set up with the ambitious goal to transform lives . I remember interviewing with our founders , and they were talking about building the best IT company in the world . We had nothing but big ambitions ."
You could argue that is the exact position that every startup finds itself in – global ambitions and dreams of becoming the Next Big Thing . Many dreams are quickly shattered , with a staggering 90 % failing and 10 % failing within the first 12 months . So , what made UST different ? What ' s the secret to their success ? Manu puts it down to the foundational values and culture .
22 July 2022