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“ One of the next advancements that we hope to implement is the ability to open rooms with an NFC chip or via mobile devices which will negate the need for a room key . It could be the next major step to evolve this level of technology and we hope through implementing these processes it will enable us to become even more customercentric ,” summarises Dalig . “ We want to continue to grow but it ’ s vital this happens in a smooth way . We won ’ t take
the decision to build a new hotel if we don ’ t see the rentability of it . There ’ s no point building one in a city such as London or New York just because we want a hotel in those cities . We must continue to calculate the risks to ensure there will always be a return on investment .”
europe . businesschief . com