disrupt their own verticals . “ Our consumers often ask how we run Alibaba . So , for example , a hotel company may ask how Alibaba Group manages its hotel , Flyzoo . In this hotel in Hangzhou , China , everything is automated . There are no people ; customers use self check-in and are served by robots . When you get into a room you use voice control . If you need room service , a robot will get it for you .
The reason we do this is because we don ’ t just want to run a hotel , we want to show people the possibilities of what we can do ,” Wang says . Hotel giants like InterContinental Hotel Group ( IHG ) have already benefited from Alibaba Cloud ’ s expertise . With more than 350 hotels in Greater China , the hotel group has joined forces with Alibaba Cloud to develop a scalable and robust IT infrastructure that will support its
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