257 companies , learn from their successes and failures as they had to go through the challenge of unlearning non-digital ways of working .”

Access to information 24 / 7 has become the norm today , Evyn notes . “ You want to buy something ? You just go on Alibaba ’ s website and within minutes you are done making your purchase and waiting for the delivery . I see that desire in our businesses . Our customers are looking for the same kind of experience , and we are supporting that with our employee and customer portals to reflect that desire internally and externally with new ways of working .”

africa . businesschief . com