9mobile is redefining the telco industry in this frontier market as its evolves as a solution provider and overcomes the challenges of the pandemic .
9MOBILE
9mobile is redefining the telco industry in this frontier market as its evolves as a solution provider and overcomes the challenges of the pandemic .
One year after Mobile Magazine featured the digital transformation of 9mobile in Nigeria we hear from Ibikunle Jimo , Chief Information Officer , about how the telco provider is overcoming the challenges posed by the COVID-19 pandemic in this frontier market .
The five-year plan of 9mobile is to drive major fibre deployments throughout this geographically and politically diverse country which is four times the size of the UK - serving a population of 206 million people .
“ We are now focused on a massive network modernisation , having more reach across the country and focusing on the customer experience ,” said Jimo from his office in Lagos who pointed out they had successfully operated through the pandemic as they had been ‘ prepared ’ so their service had not been disrupted .
My role as CIO means I am responsible for technology and positioning the organisation to deliver on BSS and ESS applications that we use in supporting our customers ,” said Jimo who has worked in telco for 17 years .
Currently , the country ’ s telecom market only has a mobile broadband data penetration rate of around 45 per cent , but 9mobile already has an operational network consisting of close to 6,000km of fibre and aims to nurture an ecosystem of Nigerian companies in order to build a sustainable home-grown MNO .
276 June 2021