Owning the client
LEADERSHIP | EXCLUSIVE INTERVIEW
“ It ’ s a lot of work , and what people may also underestimate is that China is very experienced , very competitive and very fast ,” says Tiemen . “ So , it ’ s not that easy to just switch .”
Transforming DP World ’ s environmental impact From electric vehicle fleets in Peru , hydroelectric powered ports in Chile , and a 100 % green energy terminal in Belgium – DP World ’ s ports and terminals across the world are transforming their environmental impact .
Transport contributes 24 % towards global CO2 emissions and shipping accounts for 10 % of those . With the UN ’ s International Maritime Organisation ( IMO )
Owning the client
“ I think it ’ s a very interesting period in our industry in the sense that coming out of COVID – which was extraordinary and unique in my 30 years in this industry – everybody now has changed their strategy towards owning the client .
So , there are good times ahead if you ’ re a customer , because wherever you operate in that food chain , whether it ’ s 2PL or trucking or intermodal or whether you ’ re in ports , whether you ’ re in the endto-end game , you can see that everybody ’ s converging their actions around owning the client . It ’ s quite interesting to see but it ’ s also very , very complex .
Traditionally , we dealt with two dozen , three dozen shipping lines , but if you look at what is beneath that in terms of clients , it ’ s thousands and thousands . So you ’ ll have to have very good commercial strategies going forward .” businesschief . com 29