BT SUPPLY CHAIN
One of the UK ’ s most familiar organisations continues to reinvent its supply chain arm as it looks to extend existing capability and services with external customers
BT is one of the most recognisable brands in the UK , operating successfully over the years upon a bedrock of core market facing businesses ; BT Supply Chain has underpinned each of these , providing valuable experience of how supply chain can enable greater business success . Historically providing the logistical knowhow and efficiencies to help the entire organisation run as effectively and safely as possible , the team of around 850 people has long provided the supply chain planning and logistics which helps to enable BT ’ s market facing businesses .
These are the words of Managing Director , Nicholas Hale , who was brought into his current position to steer BT Supply Chain and BT Cables towards the next stage of development .
“ Across each area of supply chain operations we support between 40,000 and 50,000 individual orders a day . We are responsible for supply chain planning , logistics , critical spares management and inventory performance amongst many other value-added integrated services such as staging , configuration , cable management , testing and repair , and inventory performance ” he explained .
“ Over the past 18 months , having got that capability to critical mass , we ’ ve opened our doors to the external market working with target customers that like us have significant engineering field forces . We ’ re increasingly working with those organisations and providing similar services to them throughout our network , particularly in the UK .”
104 March 2015