BT SUPPLY CHAIN
Key Personnel
Nicholas Hale Managing Director
Nicolas joined BT in 2012 as Managing Director Supply Chain with a clear remit to transform the model and impact of supply chain both across BT Group and with external customer . He is responsible for supply chain strategy and operations across BT Group , a scope that includes delivery of a multi-channel supply chain to support BT ’ s varied B2B and B2C business . He is also Managing Director of BT Cables , a UK based manufacturer and supplier of cable products in various sectors .
growth through capacity and capability , but also sustainability .”
BT Supply Chain has subsequently made giant strides through “ BT Collect ”, a term it uses to describe initiates that use its own transport network to collect and transport inbound products , vastly reducing the amount of miles covered throughout the distribution process . Sterlite , a supplier of fibre cable products to BT Group , is one example of where we have been able to utilise the BT Supply Chain capabilities to provide logistics and other related services so that together we deliver additional value across the supply chain .
Nicholas continued : “ Within performance against the key target metrics , one of the critical aspects of our inventory management continues to be stock dimensioning , ensuring that critical spares and other high value equipment is in the right place to minimise response times to service incidents and also the distance a product needs to travel .
“ Engineers want spares to be 30 miles away and not 100 , so customers get back online quicker while we also minimise our carbon footprint and the cost to serve in the process .” The company has so far reduced inbound response times by 52 percent , while around 30 percent of its shipments from the docks or in the UK are now arriving via its own BT Supply Chain vehicles .
106 March 2015