Rami Rimartchok
Corporate Digital & Applications Division Manager
“ On the infrastructure side we are investing in data centre HW such as storage and servers , we are continuing our move to a virtual infrastructure and examine the use of cloud services where needed . On the application side , we push the latest technology like “ Get taxi ” for technicians , SAP HANA is used for BW , and we also use predictive analytics .”
CBC Group is also working to roll out a number of company-wide innovations , including omni-channel capabilities , digital IVR , and social network activity monitoring . Moreover , the company is examining several products that will allow it to monitor customer trends on social media and is also examining the use of big data for targeted marketing and trends analysis .
Having built an exemplary IT framework across a number of varied business units , CBC Group has ensured that it will be firmly in control of its own destiny for years to come . Not content to rest on its laurels despite a commanding position in the Israeli market , the company ’ s forward thinking approach has ushered in next generation technology which is already proving to be a key competitive edge .
Rami Rimartchok has worked in IT and software development for the past two decades . His career has seen him manage IT teams across large organisations , as a single business unit and as a program manager for developing new services and products . Rimartchok has overseen the creation and execution of a new offerings plan including a strategy to attain revenue goals , as well as continued attachment of professional services and organic growth . He also successfully developed and implemented a digital transformation strategy . Responsible for building a dedicated SaaS department , he ensured service delivery performance met service level agreements according to customer needs while managing external hosting vendors like amazon and GoGrid . www . cocacola . co . il 105