Business Chief Europe Magazine March 2017 | Page 53

TECHNOLOGY the ways in which this is achieved . “ We consistently allocate every team enough time to do something of their own – it could be a brand new innovation project , building technology to make us better as a business , or simply something to make the teams life easier .”
By mapping processes and gathering data , ao . com has also been

50k sq . ft . The amount of space that ao . com ’ s Bolton offices occupy able to use technology to drive change in the logistics part of the business , as Warne explains : “ When we looked at what to improve , we decided to start putting some telemetry in place to measure what was happening to the business . Due to the high volume of items we handle every day , we became aware that we had humungous amounts of data , some information , but very little insight .

“ It ’ s at this point that one of our existing partners , Grey Matter , worked with the team to produce some inventive ideas to overcome our big data problem . The solution used a combination of technologies to remove storage , processing
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