MEITAV DASH
intelligence systems , with the ultimate aim of reducing human intervention in business operations .
“ We did a lot of work automating processes that were done by hand because we understood that in the digital world , a person can ’ t wait ,” Tsabar says . “ If he sends an email or fills a web form because he wants to come onboard and buy a mutual fund , for example , he can ’ t wait a week until he gets his approval . He wants it done the minute he signs up online .”
As such , it was also crucial that Meitav Dash ’ s online presence was equipped with a userfriendly interface , which could be navigated from a computer screen , as well as a phone or tablet . For this , the company enlisted Aman , an interface designer also based in Israel . When deciding which technologies he would source from external providers , Tsabar looked to partners to provide expertise that he didn ’ t have in-house . He actively avoids trying to ‘ reinvent the wheel ’ with a new business enterprise . “ You have to find people and work with them to reach your goals ,” he says .
Foregrounding collaboration When it came to assembling an in-house team to run all of Meitav Dash ’ s day-to-day IT operations , Tsabar looked for colleagues with experience in business as well as computing technologies . He believes that the best technicians can also understand the value of their work from a business intelligence
92 March 2017