Business Chief Europe Magazine March 2020 | Page 37

HOW DO YOU FEEL THAT AI AND AUTOMATION WILL AFFECT JOB PROSPECTS IN THE FUTURE ?
their clients to understand their pain points at all times . An ability to do this with agility will be the biggest challenge in the future . Advanced technologies can help , but relating to and understanding our clients is what ’ s critical , and Gen Z will have to continue on this path in order to keep up .
HOW DO YOU FEEL THAT AI AND AUTOMATION WILL AFFECT JOB PROSPECTS IN THE FUTURE ?
I think all of Gen Z would agree with me when I say that AI and automation are going to improve their job prospects . It ’ s not a generation that fears the robots and it needn ’ t be . Gen Z expects to see analytics and predictive analysis applied to pretty much everything so that they can work faster and smarter and deliver new services based on optimised insight .
Gen Z is here and now , and it ’ s really changing the workforce for the better . What ’ s up next is Generation Alpha , born from 2010 onwards . Consider it — your 10-year-old who pines for your smart phone and can ’ t fathom an Alexa-free existence — is the future of our workforce . 2030 is going to be interesting !
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