Glo Gordon CEO of MATRIXX Software , the global leader in 5G monetisation for telecommunications , on her evolving leadership style
5 MINUTES WITH ...
Glo Gordon CEO of MATRIXX Software , the global leader in 5G monetisation for telecommunications , on her evolving leadership style
Glo Gordon is a recognised leader with deep experience and expertise in technology management and sales . She has served on MATRIXX ’ s Board of Directors since 2018 and was most recently the Chief Revenue Officer ( CRO ) for industrial AI and IoT company Uptake . Prior to Uptake , Gordon was Global Sales Leader for Cisco ’ s Internet of Things ( IoT ) Solutions and Services . Before that , she served as CRO at Jasper , the IoT service platform acquired by Cisco for US $ 1.4 billion . She has also held senior leadership roles at SAP and PeopleSoft .
How would you describe your leadership style ? I ’ d describe my leadership style as constantly learning and open with accountability . I ’ m a relatively new CEO , in the role now for three years and leading with clarity on our collective and individual goals has been consistently reinforced as critical to our success . We have three priorities at MATRIXX and these are our ultimate guides for all decisions and measurements of success ( Northstar , Raving Fans , Culture ).
I also try to bring curiosity to my leadership style . If I don ’ t know something or don ' t understand something , then I want to learn . I want to know what employees have to say – that ’ s why we use data from employee surveys as a factor when we ’ re refining departments or practices . I firmly believe that a truly successful CEO needs to drill down into the details as much as they have to look at the big picture .
What is the biggest challenge you face as a female CEO in the tech industry ? Being asked this question – my hope for our industry is that this will no longer be a legitimate question .
Do you feel the role of the CEO has changed post pandemic ? Absolutely ! I took over as CEO in January 2020 , right before the pandemic truly kicked off . Especially after COVID , people have really come to value clear and consistent communication from leadership as well as flexibility and understanding for how hectic life can be , and that all starts with the CEO .
As we have learned to do more in a remote environment , the balance employees and candidates strive for must now be a strong consideration for employer value . This has become a factor in loyalty and employee retention . Happy employees drive a positive culture , and our customers can also feel that . We truly care about our employees ’ work / life balance and regularly monitor leading indicators to ensure we see the necessary measurements of success for the business .
With your knowledge of AI , what question would you ask ChatGPT ? It would be fun to have AI assist with personal tasks , such as having it build the ultimate vacation getaway or offer the best advice for overcoming jet lag .
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