G4S
Having several high-spend suppliers places G4S in a position to form close working relationships – an advantage that has delivered real-world benefits to the business , in this case working with Telefonica ( TEF ) UK .
Carroll explains : “ One of our early successful category programs has been on Telco provision which was first implemented by the Global Category leader in the UK , we open market tested the relationship with Telefonica for the first time in over five years . This process came at a particularly hectic time in the relationship as various new agreements were being implemented across a number of regions forging whole new relationships . The UK process was complex and entailed consolidating several smaller relationships and also reviewing the current supply from Telefonica .
“ Through clear commercial discussions and value engineering the specification with highly competent internal stakeholders , the Procurement team delivered considerable savings on the UK spend in Telco , improved the resilience and facilitated our move to a cloud based infrastructure . The model for the process has now been rolled out in North America , Europe , Africa and LATAM with Asia following this year . Telefonica has secured several of the contracts around the world .”
Operating across so many countries is complex and challenging , which is why the Procurement team is going to invest a substantial amount of time and effort rolling out a new Enterprise Resource Planning ( ERP ) system . Not only will this enable the G4S to simplify a great number of individual systems but will bring about a ripple-effect of benefits .
40 May 2016