SUPPLY CHAIN and technology to achieve and sustain the performance that we target , or whether professional logistics providers could do this more effectively . The answer was clear – specialised logistics providers were better equipped to assure service and leverage , and technology was available to enable a seamless integration with our ERP systems and we could establish the governance required for a beneficial partnership and the achievement of our targets . And so , our logistics journey started .” Head of Global Supply , Mike Hollands , adds : “ We have a history of contracting with many third party logistics providers across the globe , and felt that consolidation would allow us to further professionalise and automate our logistics function . Of course logistics can have a real impact on our customer experience and is highly integrated with our planning and commercial teams , so we needed to manage this risk and find partners that understood what we were trying to achieve . I am very proud of our logistics team and their ability to balance delivery agility and cost savings in our very seasonal business .”
Mike Hollands
Head of Global Supply
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