part of this endeavour is aimed at replacing staff , but is instead about applying people to tasks that require higher value human insights . Making the benefits of digital transformation clear to employees and allaying concerns of what it could mean for their roles has been vital to the success of the journey so far .
Through the application of data and advanced technologies to optimise both internal efficiency and the customer experience , DNB is well on its way to maximising the value of the bank ’ s digital transformation . The focus on reconnecting with customers , not only to deliver added value but also to generate impactful insights to steer strategy effectively , is bolstered by Millar ’ s unerring dedication to maintaining DNB ’ s reputation as a trusted data custodian . As the bank ’ s customers continue to transition to its digital offerings , it is certainly positioned to continue with its powerful and successful data driven digital transformation journey while reinforcing its admirable corporate values of a trusted service provider .
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europe . businesschief . com