Business Chief Europe Magazine November 2016 | Page 70

In the world of luxury property , customer expectations will be equally high-end . Strutt & Parker has put an IT strategy in place to ensure that the buying process is seamless from end-to-end

The sale of a property is a major transaction , regardless of whether the commodity to be exchanged is a piece of commercial farmland or a new home . Many prospective buyers and tenants will be accustomed to the seamless integration of technology into their personal and professional lives . Photos and videos can be sent with a few swipes of a thumb , and business emails can be drafted on the commute to work . Strutt & Parker , one of the UK ’ s largest and most successful independent property partnerships , has recognised that clients will anticipate an equally seamless experience when it comes to their property transactions . And they have designed and implemented an IT strategy to continue to exceed their expectations .

“ Our clients justifiably expect the highest possible levels of service from us , across all areas of our business ”, says Shaun Spalding , the Head of IT at Strutt & Parker ”. When it came to building the business ’ s new IT strategy , Spalding and his team kept this in mind . “ We started with the high end
70 November 2016