AVAYA
“ We want to help customers to understand how they can implement our solution in their business processes , how we can help them make more money with their organisations ”
PATRIK SPOERRI Managing Director of Avaya what the solutions are and how such information can be protected through Avaya ’ s IT infrastructure ,” he says .
“ Consulting is an important step where we want to go . We want to help customers to understand how they can implement our solution in their business processes , how we can help them make more money with their organisations , and how they can optimise things , and so on .
“ This can start at the very low end of the dollar , it ’ s not always a huge project .”
This framework will see Avaya increasingly work with users to ensure that there are no interruptions in their business operations and thus minimising money wastage .
Long term investments Avaya will also invest heavily on the recruitment side as business grows , sourcing local talent to lead the way in developing new solutions , and possibly bring in external companies to support building new pieces of software .
“ It ’ s not only technology – it ’ s really process-orientated thinking and
74 November 2017